Radisson Hotel Group has partnered with Etraveli Group to introduce a new booking service – ‘Radisson Flights’ – to complement the Group’s offering to further enhance the guest experience through advanced and seamless digital solutions.
To expand its booking and hospitality offerings, Radisson Hotel Group has entered into a strategic partnership with Etraveli Group, a leading flight sales technology platform. Leveraging Etraveli Group’s extensive global network, guests will have access to the best flight options at competitive prices, accessible through Radisson Hotel Group’s platform. Launched in 13 countries, the new service not only strengthens Radisson Hotel Group’s digital capabilities but also enhances the guest experience by providing a more comprehensive and convenient booking solution, making travel planning easier and more efficient than ever before.
After a strong start to H1 2024 with key milestones in the global brand portfolio, this offering reinforces Radisson Hotel Group’s commitment to enriching the guest experience. A key benefit of this service, enabled by Etraveli Group’s innovative technology, is that it enhances the customer service experience by allowing guests to book flights directly while also booking a hotel. By offering flight reservations alongside hotel reservations, guests save valuable time when planning trips. They also benefit from automated booking services, instant availability updates and instant fare information for different flights through an online platform.
Eric De Neef, Global Chief Commercial Officer at Radisson Hotel Group, said the following about the launch of the new product: ‘We are delighted to announce our partnership with Etraveli Group, which marks a significant leap in our digital evolution. By integrating Etraveli Group’s advanced flight booking technology into our services, we are enhancing our guests’ travel experience. This collaboration perfectly aligns with our commitment to innovation and guest satisfaction. We are excited to offer our guests efficient access to a global network of flights, while remaining at the forefront of digital innovation and transformative guest experiences.’
‘We are delighted to partner with Radisson Hotel Group to offer guests seamless access to global flights. This collaboration combines Etraveli Group’s leading technology with Radisson Hotel Group’s commitment to exceptional guest experiences. By launching these services in 13 key markets, we are excited to offer customers simple, streamlined booking services at their fingertips, making travel planning more efficient and enjoyable,’ said Johan Elwin, Chief Commercial Officer at Etraveli Group.
Radisson Hotel Group continues to pioneer digital innovation and its latest partnership with Etraveli Group is a testament to its commitment to expanding its industry-leading digital products and services. Looking ahead, the Group plans to roll out the integrated flight and hotel booking service across its global portfolio to provide the best hospitality services to guests.
https://www.radissonhotels.com/en-us/corporate/media/press-releases
