For the fourth time in a row, Service Value GmbH has compiled Germany’s largest ranking of service providers – Maritim Hotels has achieved an impressive 16th place out of a possible 1,519.
The study takes the form of an online questionnaire, during which over 350,000 “panellists” (respondents) evaluate the service provided by 1,519 companies across 188 industries. The top performers are then awarded a spot in the gold, silver or bronze tiers, with 150 in each tier. Maritim achieved a high-flying 16th place in the gold tier.
“The hotel industry depends primarily on the service it offers. We are therefore very proud to have achieved such a prominent position and, at the same time, we feel motivated to pay even more attention to this area. There is always room for improvement,” enthuses Supervisory Board Chair Dr Monika Gommolla. This service analysis is carried out in conjunction with the magazine Die Welt and Goethe University in Frankfurt am Main.
The Maritim Hotelgesellschaft is Germany’s largest owner-managed hotel group and the company’s nationwide hotel network is complemented by hotels in seven countries overseas: Mauritius, Egypt, Turkey, Malta, Spain, China and Latvia. The group’s ongoing expansion continues to strengthen its position within the European first-class hotel industry. For more information, please visit www.maritim.com.
